FAQ'S

Frequently Asked Questions (FAQ) – UniqVault

1. What products do you sell?

We offer a wide variety of products including home essentials, electronics, fashion accessories, beauty products, and more – all in one place!

2. Do you deliver all over India?

Yes! We ship to almost every location in India. Some remote locations may take extra delivery time.

3. What is your delivery time?

Our standard delivery time is 7-9 business days after order processing.

4. Do you offer Cash on Delivery (COD)?

Yes, Cash on Delivery is available for most pin codes across India.

5. How can I pay for my order?

You can pay using UPI, Debit/Credit Cards, Net Banking, or opt for Cash on Delivery.

6. How do I track my order?

Once shipped, you’ll receive a tracking link via SMS/Email. You can use it to check your delivery status.

7. What is your return policy?

We offer a 5-day return policy from the date of delivery. The product must be unused, in original packaging, and with all tags intact.

8. How do I return a product?

To initiate a return, contact our support team at support@uniqvaultcom.myshopify.com with your order details.

9. Are there any shipping charges?

We offer free shipping on most products unless mentioned otherwise during checkout.

10. Can I cancel my order?

Yes, orders can be canceled before they are shipped. Once shipped, cancellations are not possible, but you can request a return after delivery.